Telecaller Voice Process

Organisation Type: Private Sector: Operations and Support Functional Area: Customer Care Service Functional Role: Technical Support Executive/Representative Nature Of Job: Full Time Salary Wage Type: Monthly Gender Preferences: Any Ex Servicemen Preferred: No

Criteria Education: Job Requirement as per Employer posting Label Criteria Skill: Job Requirement as per Employer posting Criteria Experience: Job Requirement as per Employer posting Criteria Location: Job Requirement as per Employer posting Yes: No

Company Name: QUIKR INDIA PRIVATE LIMITED (On behalf of Individual) Click here for more details Job Title Telecaller Voice Process Organisation Type Private Sector Operations and Support Functional Area Customer Care Service Functional Role Technical Support Executive/Representative Job Description JG Group is seeking dynamic and motivated Telecallers for our Collection Voice Process team based in Chennai. The ideal candidate will be responsible for making outbound calls to customers for payment follow-ups, addressing queries related to outstanding balances, and ensuring timely collections. Key Responsibilities: 1. Make outbound calls to customers to remind them of pending dues. 2. Follow-up with customers for payment collection. 3. Maintain accurate and up-to-date customer records. 4. Handle customer queries professionally and efficiently. 5. Meet daily/weekly/monthly targets as assigned by the team lead. 6. Adhere to process guidelines and company policies. Requirements: * Minimum qualification: 10th Pass - Graduate. * 0 2 years of experience in a voice process (collections experience preferred). * Good communication skills in Telugu or Tamil or Malayalam or Kannada and basic English. * Basic computer knowledge. * Strong interpersonal and negotiation skills. Benefits: * Fixed salary of 14,000 16,000 per month based on experience. * Performance-based incentives. * Supportive and professional work environment. * Opportunity to grow within the company