Technical Support Engineer 4

Sector: Other Service Activities Functional Area: Human Resources Functional Role: Fresher Total Experience In Years: 8 - 11 Nature Of Job: Full Time Gender Preferences: Any Ex Servicemen Preferred: No

Criteria Education: Job Requirement as per Employer posting Label Criteria Skill: Job Requirement as per Employer posting Criteria Experience: Job Requirement as per Employer posting Criteria Location: Job Requirement as per Employer posting Yes: No

Company Name: Powered by Monster (On behalf of Juniper Networks) Click here for more details Job Title Technical Support Engineer 4 Organisation Type Sector Other Service Activities Functional Area Human Resources Functional Role Fresher Job Description Job descriptionAt Juniper, we believe the network is the single greatest vehicle for knowledge, understanding, and human advancement the world has ever known.To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way.Task DescriptionCASE MANAGEMENT : The case management refers to the process of handling all the incidents (services disruptions) and customer requests. These may be software and hardware failures, and requests for support, advice, information, or documentation. For the incidents causing an unplanned interruption or reduction in quality of a se