IT Service Analyst

Sector: Other Service Activities Functional Area: Human Resources Functional Role: Fresher Total Experience In Years: 3 - 5 Nature Of Job: Full Time Gender Preferences: Any Ex Servicemen Preferred: No

Criteria Education: Job Requirement as per Employer posting Label Criteria Skill: Job Requirement as per Employer posting Criteria Experience: Job Requirement as per Employer posting Criteria Location: Job Requirement as per Employer posting Yes: No

Company Name: Powered by Monster (On behalf of Cigna Medical Group) Click here for more details Job Title IT Service Analyst Organisation Type Sector Other Service Activities Functional Area Human Resources Functional Role Fresher Job Description Key Responsibilities:Execute IT Disaster Recovery events across the organisation, working in-person with stakeholders to ensure successful delivery, accurate documentation, and timely closure of all actions.Own and manage our Service Impacting Release (SIR) window, ensuring the process is followed rigorously and all efforts are made to minimise risk, maintaining our strong track record of successful releases.Execute the planning, coordination, and execution of IT DR events across critical business services.Ensure all documentation and evidence from DR events is complete, accurate, and audit ready.Collaborate with the current IT DR Analyst to learn, deliver, and enhance the IT DR programme.Maintain and evolve the IT DR testing schedule, including tabletop exercises and scenario-based testing.Identify and manage DR plan owners and coordinators for Tier 1