E-Relationship Manager

Sector: Other Service Activities Functional Area: Human Resources Functional Role: Fresher Total Experience In Years: 0 - 4 Nature Of Job: Full Time Gender Preferences: Any Ex Servicemen Preferred: No

Criteria Education: Job Requirement as per Employer posting Label Criteria Skill: Job Requirement as per Employer posting Criteria Experience: Job Requirement as per Employer posting Criteria Location: Job Requirement as per Employer posting Yes: No

Company Name: Powered by Monster (On behalf of Icici Bank Limited) Click here for more details Job Title E-Relationship Manager Organisation Type Sector Other Service Activities Functional Area Human Resources Functional Role Fresher Job Description Under Retail Banking Group, e-Relationship Management Services help customers avail of a host of banking services primarily through the phone channel. The e-Relationship Management Channel at the Bank is strongly connected to all business groups to design service architecture for enabling the customer journey and relaying customer feedback to product teams. It also supports international branches and ICICI Direct in their banking requirements. It is a channel designed to enable the transaction capability of a customer and offer products across the financial spectrum to boost the customer's portfolio.Under Retail Banking Group, our e-Relationship channel forms an important platform for our customer engagement. The group ensures customers queries are resolved on time with a key focus on offering quality service. Our e-relationship team ensures each customer is profiled with a thorough understanding of their banking needs and ser